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Cookie Policy

Last updated: March 7, 2026

This policy explains what cookies and similar technologies Profresso uses, why we use them, and how you can control them. We aim to use only what is strictly necessary to run the platform.

1. What Are Cookies

Cookies are small text files placed on your device by a website. They are widely used to make websites work properly, remember your preferences, and provide analytics information. Profresso also uses similar technologies such as local storage for session management.

2. Cookies We Use

Profresso uses essential cookies for authentication and platform functionality, and analytics cookies (via PostHog) to understand how the platform is used. We do not use preference or marketing cookies.

Essential

These cookies and local storage items are required for the platform to function. They cannot be disabled without breaking core features.

Cookie / StorageProviderPurpose
__clerk_*ClerkAuthentication session and CSRF protection
__sessionProfressoMaintains your login state across pages
convex_authConvexAuthorises real-time database connections
CookieConsentCookiebotStores your cookie consent state
profresso:dismissed-announcementsProfresso (localStorage)Remembers which announcements you have closed
chat-sidebar-collapsedProfresso (localStorage)Remembers chat sidebar state
AnalyticsRequires consent

These cookies help us understand how users interact with the platform so we can improve features and fix issues. They are only set after you give consent via the cookie banner.

Cookie / StorageProviderPurposeExpiry
ph_phc_*_posthogPostHogUnique anonymous user identifier for analytics1 year
ph_phc_*_window_idPostHog (sessionStorage)Identifies the current browser tab for session trackingSession
ph_phc_*_session_idPostHog (sessionStorage)Groups page views into a single sessionSession

3. Cookies We Do Not Use

Profresso does not use:

  • Advertising or targeting cookies
  • Marketing or retargeting pixels (Facebook, Google Ads, etc.)
  • Cross-site tracking technologies
  • Fingerprinting scripts

4. Cookie Consent

When you first visit Profresso, a cookie consent banner (powered by Cookiebot) informs you about the cookies we use. Essential cookies do not require consent as they are necessary for the platform to function. Analytics cookies (PostHog) are only activated after you give consent via the cookie banner. You can change your preferences at any time using the link below.

5. Managing Cookies

Browser settings — you can block or delete cookies through your browser settings. Note that blocking essential cookies will prevent you from signing in to Profresso.

6. Cookie Declaration

The full, auto-generated list of cookies used on this site is maintained by Cookiebot:

7. Changes to This Policy

We may update this Cookie Policy when we add or remove technologies. The “last updated” date at the top reflects the most recent revision.

8. Contact

Questions about our use of cookies? Email support@profresso.com.